About Netsmart CareRouter
CareRouter is a mobile dispatch solution that speeds mobile response to crisis calls and supports efficient delivery of care and services in the community. Key Features: * Provides logistics support for mobile caregivers....
CareRouter is a mobile dispatch solution that speeds mobile response to crisis calls and supports efficient delivery of care and services in the community. Key Features: * Provides logistics support for mobile caregivers. * Displays important information about the visit, including the patient’s location, on a map. * Communicate your status to your dispatch team, supporting staff safety and security. * Allows you to opt-in to report your location to the dispatch center using GPS location services. * HIPAA-compliant. Access * CareRouter requires an existing account on the CareRouter web platform.
Version History App option fix 5.1 Sep 11 Upgraded libraries Cancel action controlled by org settings 5.0 Aug 19 Upgraded libraries 4.9 Jul 22 Implemented Cancel status Performance improvement 4.8 Jun 29 Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework New API gateway implemented Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment. Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework. Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation Transport fine tuned Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved Appointment auto load FaceID Implementation 3.1.8 12/16/2024 Notification sound fix Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh Notification badge clear Notification sound fix Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments All type of fields can be visible Improved error handling 3.1.5 10/16/2024
Previous Versions
Here you can find the changelog of Netsmart CareRouter since it was posted on our website on 2024-04-17 20:44:03.
The latest version is 5.1 and it was updated on 2026-10-06 13:01:57. See below the changes in each version.
Netsmart CareRouter version 5.1
Updated At: 2026-10-06
Changes: Version History App option fix 5.1 Sep 11 Upgraded libraries
Cancel action controlled by org settings 5.0 Aug 19 Upgraded libraries 4.9 Jul 22 Implemented Cancel status
Performance improvement 4.8 Jun 29 Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024
Netsmart CareRouter version 5.1
Updated At: 2026-09-18
Changes: Version History App option fix 5.1 6d ago Upgraded libraries
Cancel action controlled by org settings 5.0 Aug 19 Upgraded libraries 4.9 Jul 22 Implemented Cancel status
Performance improvement 4.8 Jun 29 Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024
Netsmart CareRouter version 5.0
Updated At: 2026-09-11
Changes: Version History Upgraded libraries
Cancel action controlled by org settings 5.0 Aug 19 Upgraded libraries 4.9 Jul 22 Implemented Cancel status
Performance improvement 4.8 Jun 29 Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024 Implemented Decline reason capture.
Bug fixes. 3.1.4 08/21/2024
Netsmart CareRouter version 5.0
Updated At: 2026-08-22
Changes: Version History Upgraded libraries
Cancel action controlled by org settings 5.0 2d ago Upgraded libraries 4.9 Jul 22 Implemented Cancel status
Performance improvement 4.8 Jun 29 Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024 Implemented Decline reason capture.
Bug fixes. 3.1.4 08/21/2024
Netsmart CareRouter version 4.9
Updated At: 2026-07-25
Changes: Version History Upgraded libraries 4.9 2d ago Implemented Cancel status
Performance improvement 4.8 Jun 29 Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024 Implemented Decline reason capture.
Bug fixes. 3.1.4 08/21/2024 New upgraded framework
Dynamic settings from organization
More notification options
Multiple provider indication 3.1.2 07/02/2024
Netsmart CareRouter version 4.8
Updated At: 2026-07-08
Changes: Version History Implemented Cancel status
Performance improvement 4.8 Jun 29 Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024 Implemented Decline reason capture.
Bug fixes. 3.1.4 08/21/2024 New upgraded framework
Dynamic settings from organization
More notification options
Multiple provider indication 3.1.2 07/02/2024 Introduced multiple provider icon. 3.1.1 06/03/2024
Netsmart CareRouter version 4.8
Updated At: 2026-06-30
Changes: Version History Implemented Cancel status
Performance improvement 4.8 10h ago Upgraded libraries for performance 4.7 May 27 Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024 Implemented Decline reason capture.
Bug fixes. 3.1.4 08/21/2024 New upgraded framework
Dynamic settings from organization
More notification options
Multiple provider indication 3.1.2 07/02/2024 Introduced multiple provider icon. 3.1.1 06/03/2024
Netsmart CareRouter version 4.7
Updated At: 2026-06-03
Changes: Version History Upgraded libraries for performance 4.7 6d ago Updated framework 4.6 Apr 29 Special characters in chat
Crash issue fix 4.5 Apr 2 Special character in chat fix 4.4.1 Mar 31 Chat counter added 4.4 Mar 4 New chat feature added 4.3 Feb 12 New improved framework
New API gateway implemented
Unassigned care request feature implemented 4.2 Jan 7 Notification fix for OS upgrade 3.2.8 10/01/2025 Fix for security updates 3.2.7 09/22/2025 Provider safety alert feature added 3.2.6 09/17/2025 Prevent provider logout when there is an active appointment.
Password expire feature. 3.2.5 08/07/2025 Fix for logout problem 3.2.4 07/28/2025 Upgraded framework.
Fixed Location Tracking issues. 3.2.3 07/10/2025 Logs added for logout. 3.2.2 06/18/2025 Location tracking fix. 3.2.1 05/20/2025 Notification implementation
Transport fine tuned
Upgraded libraries 3.2.0 05/14/2025 Call Disposition when complete care request
Unassigned appointments flow changes 3.1.9 02/20/2025 Location tracking improved
Appointment auto load
FaceID Implementation 3.1.8 12/16/2024 Notification sound fix
Location tracking fix 3.1.7 12/04/2024 Auto appointment refresh
Notification badge clear
Notification sound fix
Menu navigation optimized 3.1.6 11/13/2024 Off duty providers can see appointments
All type of fields can be visible
Improved error handling 3.1.5 10/16/2024 Implemented Decline reason capture.
Bug fixes. 3.1.4 08/21/2024 New upgraded framework
Dynamic settings from organization
More notification options
Multiple provider indication 3.1.2 07/02/2024 Introduced multiple provider icon. 3.1.1 06/03/2024 Introduced transport provider and workflow 3.1.0 03/27/2024
Netsmart CareRouter version 4.4
Updated At: 2026-03-04
Changes: Chat counter added
Netsmart CareRouter version 4.3
Updated At: 2026-02-12
Changes: New chat feature added
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